Reliable phone system maintenance in Plainfield, IN, is important for local businesses. And when your business signs a maintenance agreement, you should know exactly what it entails.
Phone System Maintenance Agreement Considerations
1. How long is the agreement valid? Your maintenance agreement will eventually expire. And when that time comes, you’ll have to renew or renegotiate the contract. Your agreement should clearly state when it expires and what steps to take next.
2. Is the agreement cost effective? If your business is going to use the system for more than 2 years, you might want to ask about a fixed price. This makes it easier to figure the cost of phone system maintenance into your yearly business budget.
3. What happens if you want to end the agreement? Ideally, your agreement should include an exit clause. For whatever reason, you might decide you no longer need phone maintenance. If there’s not an exit clause, it’s possible that you’ll have to pay for the duration of the contract – even if you are no longer using the service.
4. How long will it take to address an issue? Phone downtime can seriously hurt your business. In an emergency, how long will it take the maintenance company to address your problem? Will they arrive on the same day it’s reported? These issues are worth discussing upfront.
Communication is Part of Business
It’s worth it to find the best phone maintenance agreement for your business. To learn more about phone system maintenance in Plainfield, IN, contact Innovative Communication Solutions Inc.